It is most commonly believed that the people who are able to speak well are able to do better sales. However the actual fact is that the people who are able to actively listen are able to do well. It is very important that the Sales and the Leasing Consultants are able to develop active listening skills and this will definitely help them to perform better. It has been observed that the Sales and the Leasing Consultants who have good listening skills are able to perform much better. Improved listening skills help in improving the sales performance of the Sales and the Leasing Consultant.
Omari Betts understands the importance of effective listening and therefore always tries to hear out his customers well. He is a very successful Sales and a Leasing Consultant of an auto company and makes sure that he listens to his customer well. He also makes sure that he understands the needs of the customers and suggests an option that will be most suitable for him.
If you are working as a Sales and a Leasing Consultant and want to know more about the ways that can help in improving your listening skills then you can go through the discussion below:
- In order to be an active listener it is important that you slower down your conversation. Most of the Sales and the Leasing Consultants are talkative people but in order to successfully close a sales deal it is important that you slow down your rate of speech. It is important that you hear out your customers well and understand their needs. Then try to explain him your thoughts clearly and slowly.
- In order to be a proper listener it is important that you do not interrupt in between. Interrupting is considered to be rude and if you interrupt a conversation then there is a possibility that you miss out on an important point. If you have not been able to understand the customer properly then you can interrupt him smoothly however it is always better to ask him what you have not understood after he finishes talking.
- If you want to be an active listener it is important that you clarify and paraphrase properly. If you do this then the customer will feel that you are listening to him closely. He will surely appreciate it and will develop a positive attitude towards you. Paraphrasing their thoughts will also help you to get a better understanding of what the customer is trying to say.
Omari Betts makes sure that he is able to listen to his customers well and also tries to build a good rapport with him. He says that in order to become a successful Sales and Leasing Consultant it is important that you build a good rapport with the customer and one of the best ways of building a good rapport with the customer is listening to him properly. He has all the necessary skills of a successful Sales and Leasing Consultant and can be considered to be exceptionally good at his work.
